These Terms of Service (“Terms”) are a binding agreement between you and SeenWith LLC and govern your access to and use of SeenWith.ai, including the website, dashboard, scan reports, preview links, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of an entity, you represent that you are authorized to bind that entity to these Terms.
1. Company information
SeenWith LLC (“SeenWith,” “we,” “us,” or “our”) provides AI visibility monitoring and analytics services.
Registered office: SeenWith LLC, 4539 N 22nd St, STE N, Phoenix, AZ 85016, United States (via Northwest Registered Agent LLC, Statutory Agent).
2. Description of Service
The Service evaluates how a business appears across public-facing discovery surfaces (including search engines, maps, directories, review platforms, social platforms, and AI answer systems) and provides recommendations based on observed data and AI-assisted analysis.
The Service may include:
- Visibility scans and trend tracking
- Dashboard reporting and task recommendations
- Competitive visibility observations
- Limited preview links for selected report data
SeenWith is a monitoring and recommendations platform. SeenWith does not provide legal, tax, accounting, advertising, or agency services unless expressly stated in a separate written agreement.
3. AI-generated content; customer verification obligation
Portions of Service output (including but not limited to executive narrative, business-impact statements, suggested actions, templates, and prioritization) are AI-generated analytical commentary based on available data.
AI-generated content may contain inaccuracies, omissions, misclassifications, or approximations. You agree to independently verify any AI-generated claim before relying on it in business decisions, external communications, advertising, social media, PR statements, customer-facing materials, or other public uses.
SeenWith disclaims liability for decisions made solely or primarily on unverified AI-generated output.
4. Competitor estimates and third-party claims
Competitor visibility information and scores shown in the Service are analytical estimates generated from observed platform outputs and SeenWith methodologies. They are not measurements of any third party's actual performance, ranking, market share, or outcomes.
You agree not to publish, quote, or present competitor estimates from the Service as factual claims about any third party. You are solely responsible for your external use of Service output.
5. Platform coverage and methodology disclosure
Some surfaces in the Service are based on direct third-party query outputs where accessible; other surfaces may use inferred or modeled analysis based on related verified inputs and system logic. Not all platforms support direct, reproducible public querying for all use cases.
You acknowledge and accept that platform accessibility, APIs, indexing behavior, and output formats may change at any time and may affect Service output.
6. No guarantees; snapshot-in-time
Service output reflects platform behavior and available data at or near scan time. SeenWith does not guarantee any specific ranking, inclusion, traffic, lead volume, conversion, revenue, business outcome, or timeline of improvement.
Platform behavior and competitor behavior are outside SeenWith's control.
7. Accounts and access
You are responsible for account credentials, account activity, and authorized use under your account. SeenWith may suspend, restrict, or terminate access for Terms violations, fraud/abuse, security risks, legal requirements, or non-payment.
You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) and capable of forming a binding contract to create an account or use the Service. The Service is intended for business and commercial use.
8. Plans, billing, cancellation
SeenWith may offer Focus, Momentum, and Horizon plans. Pricing, billing cadence, and scope are provided at purchase or in applicable order terms. Fees are non-refundable except as required by law or expressly stated in writing.
Refund window. If you have not yet had a scan completed for your account, you may request a full refund within 30 days of your first payment by emailing seenwithai@proton.me with “Refund Request” in the subject line. Refunds are not available after a scan has been performed for your account, after the 30-day window has elapsed, or for subsequent renewal periods (see auto-renewal disclosure below).
Subscriptions auto-renew. Unless you cancel before the end of the then-current billing period, your subscription will renew automatically for a successive period of the same length at the then-current price. You can cancel any time through your account Settings → Manage Billing or by emailing seenwithai@proton.me; cancellation is effective at the end of the then-current billing period unless otherwise stated in writing.
SeenWith may change pricing upon at least 30 days' prior notice to active subscribers. You may cancel through account settings or by contacting SeenWith; cancellation is effective at the end of the then-current billing period unless otherwise stated in writing.
Payments are processed through Stripe, Inc. Your card details are provided directly to Stripe and are not stored by SeenWith. Stripe's terms and privacy practices apply to your payment information; see stripe.com for details.
Upon cancellation, you may request a copy of your active scan and report data by emailing seenwithai@proton.me within 30 days of cancellation. Requests received within this window will be fulfilled in a commonly used machine-readable format. After this 30-day window, retention follows the schedule described in Section 16.
Late or failed payments may result in suspension of access. Recurring payment failures continuing beyond 14 days may result in account termination.
9. Acceptable use and prohibited uses
You may not:
- Use Service output to make false, misleading, or unsubstantiated claims about third parties
- Republish or resell Service output as a competitive intelligence product without written authorization
- Reverse engineer, scrape, extract, or replicate Service methodologies, prompts, scoring logic, or validation frameworks
- Use Service output to train external AI/ML models or datasets
- Access or use the Service in violation of law or third-party rights
10. Intellectual property
SeenWith owns all right, title, and interest in and to the Service, including methodology, scoring logic, report formats, dashboard design, and related systems and documentation. You retain ownership of your pre-existing trademarks and business information.
Subject to these Terms, SeenWith grants you a limited, non-exclusive, non-transferable license to use your deliverables for internal business purposes. You may not reverse engineer the Service, extract source code or algorithms, resell access or deliverables without written permission, develop a competing product using the Service, or scrape/programmatically access the Service beyond authorized use.
11. Third-party services and trademarks
The Service may rely on third-party platforms and APIs. SeenWith is not responsible for third-party outages, policy changes, model behavior, or output changes.
Third-party names and logos are used nominatively for identification only and remain property of their respective owners. No endorsement, sponsorship, or affiliation is implied.
12. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEENWITH LLC IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.
SEENWITH'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE FEES YOU PAID IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
14. Indemnification
You agree to defend, indemnify, and hold harmless SeenWith LLC and its personnel from claims, liabilities, losses, damages, and costs (including reasonable attorneys' fees) arising from your use or misuse of the Service, your violation of these Terms, your violation of applicable law or third-party rights, or your external publication or use of Service output.
15. Dispute resolution; arbitration; class action waiver
Informal dispute resolution required. Before initiating arbitration or any formal proceeding, you and SeenWith agree to attempt in good faith to resolve any dispute informally for at least 30 days. Notice must be sent to seenwithai@proton.me with “Dispute Notice” in the subject line and must describe the claim and the relief sought.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, administered by JAMS under the JAMS Streamlined Arbitration Rules and Procedures for claims under $250,000, or the JAMS Comprehensive Arbitration Rules and Procedures for claims of $250,000 or more, each as in effect at the time arbitration is commenced. Arbitration will be conducted in Maricopa County, Arizona, unless you and SeenWith agree otherwise, or it may be conducted remotely.
You and SeenWith each waive any right to a jury trial and any right to participate in a class action, class arbitration, or representative proceeding, except where prohibited by law.
If this arbitration and class waiver section is unenforceable in your jurisdiction, disputes will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and governed by Arizona law (excluding conflict-of-law rules), except where mandatory law requires otherwise.
16. Data ownership, retention, and operational use
You retain ownership of data you submit. You grant SeenWith a limited license to process, store, analyze, and display such data to operate and improve the Service.
SeenWith may retain account, report, and scan data for the subscription term plus up to 12 months after termination or cancellation, and longer where reasonably necessary for legal, security, fraud-prevention, dispute-resolution, audit, tax, accounting, or compliance obligations.
SeenWith may use de-identified and aggregated data for analytics and product improvement.
17. Privacy
Your use of the Service is also subject to our Privacy Policy.
18. Termination
Either party may terminate these Terms at any time. Upon termination, your right to access the Service ends, subject to any provisions that by their nature survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.
Sections that survive termination of these Terms include: 3 (AI-generated content), 4 (Competitor estimates), 9 (Acceptable use), 10 (Intellectual property), 12 (Disclaimer of warranties), 13 (Limitation of liability), 14 (Indemnification), 15 (Dispute resolution), 16 (Data ownership), 20 (Miscellaneous), 21 (Force majeure), 22 (Notices), 23 (DMCA), and 24 (Reference use).
19. Changes to Terms
SeenWith may update these Terms from time to time. We will post updates and revise the date above. For material changes, registered users will be notified by email. Continued use after the effective date of revised Terms constitutes acceptance.
20. Miscellaneous
These Terms, together with the Privacy Policy and any applicable written order terms, constitute the entire agreement between you and SeenWith regarding the Service and supersede prior or contemporaneous understandings on that subject matter. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. SeenWith's failure to enforce any provision is not a waiver. You may not assign these Terms without SeenWith's prior written consent. SeenWith may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
21. Force majeure
Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental orders, labor disputes, internet or telecommunications failures, third-party platform outages, denial-of-service attacks, or pandemics. The affected party will use commercially reasonable efforts to resume performance as soon as practicable.
22. Notices
Notices to SeenWith must be sent to: SeenWith LLC, 4539 N 22nd St, STE N, Phoenix, AZ 85016, United States (via Northwest Registered Agent LLC, Statutory Agent), and copied by email to seenwithai@proton.me.
Notices to you may be sent to the email address associated with your account or posted in-product. Notice is deemed given on the date of email delivery or, for postal notice, three business days after mailing by first-class mail in the United States.
23. Copyright complaints (DMCA notices)
We respect intellectual property rights. If you believe content on the Service infringes your copyright, please send a notice that includes:
- An electronic or physical signature of the copyright owner or an authorized agent;
- Identification of the copyrighted work claimed to be infringed;
- Identification of the material claimed to be infringing and the URL or other location where it appears;
- Your contact information (name, address, telephone, email);
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
Send DMCA notices to: SeenWith LLC, c/o Northwest Registered Agent LLC, Designated Agent, 4539 N 22nd St, STE N, Phoenix, AZ 85016, United States, with a copy to seenwithai@proton.me (subject line: “DMCA Notice”).
Repeat infringers may be terminated. Knowingly material misrepresentations in a DMCA notice may subject the sender to liability for damages under 17 U.S.C. § 512(f).
24. Reference use
SeenWith may identify you as a customer of the Service in customer lists on our website and in other marketing materials, and may use your company name and logo for this purpose. SeenWith will use customer references in good faith and consistent with any trademark guidelines you provide in writing. You may opt out of this reference use at any time by emailing seenwithai@proton.me with “Reference Opt-Out” in the subject line, and we will discontinue prospective reference use within a reasonable period. This right of reference use survives termination unless you have opted out in writing.
25. Contact
Questions about these Terms: email us at seenwithai@proton.me or use the contact form.
26. Revision history
- May 18, 2026 — Added registered office address (§1), 18+ requirement (§7), Stripe as payment processor + data export + late payment + auto-renewal (§8), 30-day refund window (§8), JAMS arbitration + 30-day informal-dispute step (§15), enumerated surviving sections (§18), Force majeure (§21), Notices (§22), DMCA copyright complaints (§23), Reference use (§24), DMCA designated agent c/o Northwest Registered Agent LLC.
- May 7, 2026 — Earlier published version (predecessor structure).